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Digitally-Driven Home Care, Done Right — Fully Built for Illinois

Soft Homecare CRM automates IDPH compliance, billing, payroll, training, and documentation for Illinois agencies. One platform. No spreadsheets. No headaches.

Compliance Made Simple: Automate TTP & Background Checks

  • One-click background checks directly from the system
  • Automatic upload of required documents to the TTP portal
  • Annual re-checks scheduled and tracked automatically
  • Upload status feedback with alerts for failed transfers

Always Audit-Ready: Annual Training on Autopilot

  • Assign training deadlines based on hire or first visit
  • Send automated reminders to caregivers and supervisors
  • Track completion with reports and compliance widgets
  • Manage course library, certificates, and audit logs

Paperless, Powerful Field Inspections

  • Schedule and assign field inspections from the dashboard
  • Attach custom forms and documents for each visit
  • Complete inspection forms in the field via mobile app
  • Generate real-time reports and export for audits

Mandatory Document Compliance, Fully Automated

  • Create documents tied to hire, visit, or auth dates
  • Auto-generate recurring forms with due dates
  • Send alerts to employees or managers for completion
  • Enable mobile completion and track every status

EVV + Billing that Just Works

  • Fully integrated with DHS, IDOA, MCOs, and private pay
  • Auto-generate and submit 837 files
  • Match payments via FTP or manual uploads
  • Prevent billing errors and automate claim reconciliation

Payroll That Gets It Right — Every Time

  • Calculate OT, travel, mileage, and training in one click
  • Auto-backdate rate increases and corrections
  • Push exports to any payroll provider via email or FTP
  • Process large payroll batches in under an hour

Benefits & Reimbursements: Custom-Built for IL

  • Chicago-specific benefit tracking with auto-eligibility
  • Let employees submit PTO, mileage, and benefits requests
  • Set custom approval flows and limits by role
  • Sync approved items to payroll automatically

Your Data. Your System. Fully Custom.

  • Create and manage custom forms, fields, and dashboards
  • Define unlimited user roles and permissions
  • Embed your job board, HR workflows, and alerts
  • Use AI in the future with unified data across modules

Ready to simplify your operations?

Request a personalized demo — see how it works for your team.

Ready to simplify your operations?